Understanding the customer is key to an excellent delivery and support.
Time and again we hear customers complain: "Our vendors have been selling us products, not solutions. We want solutions." This is where ACT comes into the picture.
In fact, delivering excellent customer service is one of ACT ICT core values.
- we respond as quickly as possible
- We learn our customers
- We delivery with your business and its growth in mind
- we avoid mistakes but take responsibility when it happens
- we go the extra mile
- we think long term
Our business is built around how to deliver excellent customer service.